Official DIEM Duroil Malaysia Online Store
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Shipping Policy

Shipping Policy for DIEMDuroilStore.com

All orders received are processed and shipped on business days only (Monday through Friday, excluding major holidays).

Handling time:

Processing for orders is within the same workday subject to inventory availability. Estimated processing time 1 to 3 workdays.

Tracking number:

All fulfilled orders are issued with a Certificate / Notice of Posting. 

Example: MYBAM000000-01

To track and trace your order:

DHL eCommerce link: https://ecommerceportal.dhl.com/track/

Last mile delivery partners:

  • USA – US Postal Services- Canada
  • Canadian Post- UK – Royal Mail UK
  • Australia – Australian Post
  • New Zealand – NZ Post

Summary:
DAY 1 - 3 - Handling and Processing
DAY 4 - 21 - Transit and Shipping*

*Subject to Customs clearance. 

Should you have questions or require support, please contact us via our contact form